Rental Policies

Welcome to Island South Rentals! We strive to provide a relaxing and enjoyable stay for all our guests.

Please review the following policies to ensure a smooth experience.

1. Booking & Payment

All inquiries must be made via the contact form on our website.
A deposit is required to secure your reservation. The remaining balance is due before check-in.
Payments are accepted via Venmo, Zelle or check.

2. Cancellation Policy

Cancellations made 30+ days before check-in will receive a full refund.
Cancellations made 15-30 days before check-in will receive a 50% refund.
Cancellations within 14 days of check-in are non-refundable.
In case of severe weather or emergencies, please contact us to discuss alternative options.

3. Check-In & Check-Out

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-in or late check-out requests must be approved in advance and may incur additional fees.

4. House Rules

No smoking inside the condo.
No pets allowed unless explicitly approved.
No parties or loud gatherings—respect our neighbors and quiet hours from 10 PM to 8 AM.
Guests are responsible for any damages beyond normal wear and tear.

5. Cleaning & Maintenance

A cleaning fee applies to each stay to ensure the condo is properly maintained.
Please dispose of trash in designated bins and leave dishes clean before departure.
If you experience any maintenance issues, notify us immediately.

6. Liability Disclaimer

Island South Rentals is not responsible for lost or stolen items during your stay.
Guests assume responsibility for personal safety while using the condo and nearby amenities.
Any violation of policies may result in early termination of the rental agreement without refund.

7. Guest Responsibility

Renters must ensure all windows and doors are locked when leaving the property.
Guests must report any lost keys immediately. A replacement fee may apply.

8. Emergency Contact Information

Island South Rentals: info@islandsouthrentals.com for urgent assistance
Emergency Services: 911
Flagler Hospital: (904) 819-5155
St. Augustine Police: (904) 825-1070

9. Parking & Transportation

One parking pass is available on check-in which is valid only for that specific parking spot. Please be sure to return the parking pass when checking-out to avoid a $50 fee.
Limited additional visitor parking is available on first come basis.

Questions About Our Policies?

If you have any questions about our rental policies, please don't hesitate to contact Island South Rentals directly. We're here to help make your stay as comfortable as possible.